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GETTING STARTED
Granite and Marble counter tops are a wise investment and many things should be considered prior to making a decision. Before selecting a product or making a decision consider the entire process:
A. It is not always best to go with the cheapest company. Cheap pricing usually is associated with a poor quality result. Due your research before you buy. Don't fall victim to low advertised pricing, You really do "Get what you pay for." Don't just rely on the old what is your “per square foot” price. This often leaves out basic and essential costs to actually fabricate and install your counter top. A counter top installation is a SKILLED and SPECIALIZED profession.
You end up applying a TOTAL price for any purchase. Make sure you understand how many square feet you are going to get billed for – will it be the actual square feet of your finished counter top or will it be the area of the slabs of granite used, including waste, cutouts, removal of old materials, backs plash cost etc.?
B. Select a company / fabricator you believe is skilled and knowledgeable about your choices and options. Are they Insured? experienced?, endorsed? We complete work for builders, remodeling contractors, flooring stores, they subcontract the granite and tile work out and hire fabricators like us to do the work.
Metro Marble & Granite is a company providing expert fabrication and installation with a warranty. We are a all-in-one supplier that does everything from importing to the final installation of the Granite and Tile. This is your best bet for the lowest prices as there are no third person, you will know exactly who you are dealing with and who is accountable from start to finish. Please read below for our complete process.
Levi Walker, Owner
VIEWING MATERIALS
Your slabs should be viewed and approved before template for counter tops are made. The template is done after selecting a slab or slabs. Metro Marble & Granite will hold your slabs for two weeks. If you already have a template scheduled, your slabs will be held until time of fabrication.
( Actual client viewing ) D & J , Z. Keller,Texas
Get a Free Estimate! *Call us today to schedule an estimate! (972)-900-4088 or (469)-688-9588
You can choose from a Color we currently have in Stock
- OR -
Go select your actual slab: Local Wholesale Slab Yards
COUNTERTOP INSTALLATION PROCESS
Please take the time to read the information below this will get you familiarized with the steps of going through normal project. For most people a counter top installation is not something that is done every day. The below information is a more realistic idea of what to expect so the overall installation will go as smooth as possible.
Lead Times:
We can usually install a kitchen in 7-10 days from the time you select a color. The actual installation normally takes only one full day. The completion or installation date we have quoted is our best estimate of when your order will be completed. Although rare, back orders do occur. We will do our best to complete your order as quickly as possible pending availability of slabs. Due to weather or similar, installation dates may change.
Template and Measure:
After selecting your materials, place the final selections on hold under our account name. Then call us to schedule a template. At this time of template we will go over final details of your project. Edge choices,sink details, faucet detail, cooktop info etc., At Metro Marble & Granite we also offer to go over the seam layout with you at the time of template. This is a free service. The buyer, home owner or (designated decision-maker over the age of 18) MUST be present during the entire template process. This person will have to answer questions in regards to seaming, corner radius, overhangs and “special designs” on island, etc; therefore it is recommend that this person be familiar with the project. During the template an invoice is then presented, a deposit for work to begin is taken and installation date is scheduled.
Appliances:
All appliances including dishwashers, stove (cooktop) etc., MUST be in place at the time of template.
We are not responsible for the moving of appliances,furniture or personal items stored in the cabinets. If it’s necessary for our templates/installers to move the appliances, furniture or personal items stored in cabinets we will NOT be responsible for damages.
Removal of old tops, ( Tear out ) :
Installation of natural stone or quartz surfaces require the removal of old countertops. We will remove all old existing countertops and haul these away free of charge. If we are installing your new tops in an existing kitchen or bath area, there may be unfinished areas of your wall or cabinets that will be exposed and / or not covered by your new top. We DO NOT finish these areas. This is the responsibility of a painter.
Installation:
Please remove all items in the lower cabinets, we will need to have these areas clear so we can install your new countertops professionally. The counter top materials are purchased by us. We cut to size, edge profile, then polish. This is all completed at our shop and not in your home to avoid unnecessary messes. We then bring all pieces to the job site and install the new counter tops. Most kitchen counter tops are completed in one day. We then clean and seal the counter tops the same day.
Seams:
We have great seams! Placement of seams is the discretion of Metro Marble & Granite, seams will typically vary from 1/16” to 1/8” and will be visible to the eye or touch. This is normal and is in acceptance with the Marble Institute of America. Color coordinated epoxy will be used to form the seam and blend in with counter top. Even though a customer is consulted with regards to the seam location, the fabricator reserves the right to adjust if needed, for structural reasons or stability. Seams are not invisible, depending on material selected some may be more visible.
Plumbing, Gas or Electrical Wiring:
Be prepared to hire plumbers and electricians to do your re-connects after the granite installation, unless, of course you feel comfortable doing this yourself. Most granite installers are not trained or licensed to do this and if they do offer to reconnect your appliances, plumbing and drain lines BEWARE! Will they stand behind their work if your house floods or has an electrical malfunction, Gas leak or worse?
Due to local city codes, Plumbing is NOT included with ANY installation. We are not plumbers or electricians. We will disconnect your sink when removing old tops, but we are NOT responsible for any leaks or damage. We will NOT reconnect faucets, drain pipes or cook tops. Under-mount applications will be cutout, polished and drilled to accept normal install standards. Cutouts for drop in sinks and cook tops will be completed on the job site and some dust is to be expected. This is realistic.
IT IS AGAINST THE LAW FOR ANY FABRICATOR or INSTALLER TO RE-CONNECT ANY PLUMBING OR GAS THAT IS NOT A LICENSED PLUMBER IN THE STATE OF TEXAS. PLEASE DO NOT ALLOW ANY GRANITE COMPANY TO RE-CONNECT ANY PLUMBING OR GAS LINES IN YOUR HOME.
Back Splash:
If you decide on a tile or tumbled stone back splash, this back splash is usually installed on a separate day. In most cases, it is suggested to wait and select a back splash tile after the new tops are completed. A tile back splash is to be installed after the granite is installed anyway. This allows you to see what the outcome will be to help the overall look and compliment each other.We can bring samples to your home to select a color that works best with the new counter tops. The back splash is invoiced separate from the counter tops. The installation of the new back splash usually takes one to two days.
Clean up:
We will clean up our mess! Installation of counter top is a construction process and residual dust should be expected. The customer may want to cover areas to contain the dust to the construction area. The job site will be left in broom or vacuum condition.
Incidental Damages:
Final wall preparation (painting, wallpaper, etc) should NOT be completed prior to installation if at all possible. Care will be exercised during the counter top installation, however scrapes, punctures or digs are possible. Minor touch up may be needed, these items are considered incidental damages and are the customer’s responsibility to repair.
Sealing or Care and Cleaning:
After installation, we will go over with you how to maintain your new counter tops. This is very easy to do.
Please click on our "Care and Cleaning" link for this information.
Granite and Marble counter tops are a wise investment and many things should be considered prior to making a decision. Before selecting a product or making a decision consider the entire process:
A. It is not always best to go with the cheapest company. Cheap pricing usually is associated with a poor quality result. Due your research before you buy. Don't fall victim to low advertised pricing, You really do "Get what you pay for." Don't just rely on the old what is your “per square foot” price. This often leaves out basic and essential costs to actually fabricate and install your counter top. A counter top installation is a SKILLED and SPECIALIZED profession.
You end up applying a TOTAL price for any purchase. Make sure you understand how many square feet you are going to get billed for – will it be the actual square feet of your finished counter top or will it be the area of the slabs of granite used, including waste, cutouts, removal of old materials, backs plash cost etc.?
B. Select a company / fabricator you believe is skilled and knowledgeable about your choices and options. Are they Insured? experienced?, endorsed? We complete work for builders, remodeling contractors, flooring stores, they subcontract the granite and tile work out and hire fabricators like us to do the work.
Metro Marble & Granite is a company providing expert fabrication and installation with a warranty. We are a all-in-one supplier that does everything from importing to the final installation of the Granite and Tile. This is your best bet for the lowest prices as there are no third person, you will know exactly who you are dealing with and who is accountable from start to finish. Please read below for our complete process.
Levi Walker, OwnerVIEWING MATERIALS
Your slabs should be viewed and approved before template for counter tops are made. The template is done after selecting a slab or slabs. Metro Marble & Granite will hold your slabs for two weeks. If you already have a template scheduled, your slabs will be held until time of fabrication.
( Actual client viewing ) D & J , Z. Keller,TexasGet a Free Estimate! *Call us today to schedule an estimate! (972)-900-4088 or (469)-688-9588
You can choose from a Color we currently have in Stock
- OR -
Go select your actual slab: Local Wholesale Slab Yards
COUNTERTOP INSTALLATION PROCESS
Please take the time to read the information below this will get you familiarized with the steps of going through normal project. For most people a counter top installation is not something that is done every day. The below information is a more realistic idea of what to expect so the overall installation will go as smooth as possible.
Lead Times:
We can usually install a kitchen in 7-10 days from the time you select a color. The actual installation normally takes only one full day. The completion or installation date we have quoted is our best estimate of when your order will be completed. Although rare, back orders do occur. We will do our best to complete your order as quickly as possible pending availability of slabs. Due to weather or similar, installation dates may change.
Template and Measure:
After selecting your materials, place the final selections on hold under our account name. Then call us to schedule a template. At this time of template we will go over final details of your project. Edge choices,sink details, faucet detail, cooktop info etc., At Metro Marble & Granite we also offer to go over the seam layout with you at the time of template. This is a free service. The buyer, home owner or (designated decision-maker over the age of 18) MUST be present during the entire template process. This person will have to answer questions in regards to seaming, corner radius, overhangs and “special designs” on island, etc; therefore it is recommend that this person be familiar with the project. During the template an invoice is then presented, a deposit for work to begin is taken and installation date is scheduled.
Appliances:
All appliances including dishwashers, stove (cooktop) etc., MUST be in place at the time of template.
We are not responsible for the moving of appliances,furniture or personal items stored in the cabinets. If it’s necessary for our templates/installers to move the appliances, furniture or personal items stored in cabinets we will NOT be responsible for damages.
Removal of old tops, ( Tear out ) :
Installation of natural stone or quartz surfaces require the removal of old countertops. We will remove all old existing countertops and haul these away free of charge. If we are installing your new tops in an existing kitchen or bath area, there may be unfinished areas of your wall or cabinets that will be exposed and / or not covered by your new top. We DO NOT finish these areas. This is the responsibility of a painter.
Installation:
Please remove all items in the lower cabinets, we will need to have these areas clear so we can install your new countertops professionally. The counter top materials are purchased by us. We cut to size, edge profile, then polish. This is all completed at our shop and not in your home to avoid unnecessary messes. We then bring all pieces to the job site and install the new counter tops. Most kitchen counter tops are completed in one day. We then clean and seal the counter tops the same day.
Seams:
We have great seams! Placement of seams is the discretion of Metro Marble & Granite, seams will typically vary from 1/16” to 1/8” and will be visible to the eye or touch. This is normal and is in acceptance with the Marble Institute of America. Color coordinated epoxy will be used to form the seam and blend in with counter top. Even though a customer is consulted with regards to the seam location, the fabricator reserves the right to adjust if needed, for structural reasons or stability. Seams are not invisible, depending on material selected some may be more visible.
Plumbing, Gas or Electrical Wiring:
Be prepared to hire plumbers and electricians to do your re-connects after the granite installation, unless, of course you feel comfortable doing this yourself. Most granite installers are not trained or licensed to do this and if they do offer to reconnect your appliances, plumbing and drain lines BEWARE! Will they stand behind their work if your house floods or has an electrical malfunction, Gas leak or worse?
Due to local city codes, Plumbing is NOT included with ANY installation. We are not plumbers or electricians. We will disconnect your sink when removing old tops, but we are NOT responsible for any leaks or damage. We will NOT reconnect faucets, drain pipes or cook tops. Under-mount applications will be cutout, polished and drilled to accept normal install standards. Cutouts for drop in sinks and cook tops will be completed on the job site and some dust is to be expected. This is realistic.
IT IS AGAINST THE LAW FOR ANY FABRICATOR or INSTALLER TO RE-CONNECT ANY PLUMBING OR GAS THAT IS NOT A LICENSED PLUMBER IN THE STATE OF TEXAS. PLEASE DO NOT ALLOW ANY GRANITE COMPANY TO RE-CONNECT ANY PLUMBING OR GAS LINES IN YOUR HOME.
Back Splash:
If you decide on a tile or tumbled stone back splash, this back splash is usually installed on a separate day. In most cases, it is suggested to wait and select a back splash tile after the new tops are completed. A tile back splash is to be installed after the granite is installed anyway. This allows you to see what the outcome will be to help the overall look and compliment each other.We can bring samples to your home to select a color that works best with the new counter tops. The back splash is invoiced separate from the counter tops. The installation of the new back splash usually takes one to two days.
Clean up:
We will clean up our mess! Installation of counter top is a construction process and residual dust should be expected. The customer may want to cover areas to contain the dust to the construction area. The job site will be left in broom or vacuum condition.
Incidental Damages:
Final wall preparation (painting, wallpaper, etc) should NOT be completed prior to installation if at all possible. Care will be exercised during the counter top installation, however scrapes, punctures or digs are possible. Minor touch up may be needed, these items are considered incidental damages and are the customer’s responsibility to repair.
Sealing or Care and Cleaning:
After installation, we will go over with you how to maintain your new counter tops. This is very easy to do.
Please click on our "Care and Cleaning" link for this information.
We provide marble and granite to many commercial professionals including:
- Production builders
- Commercial builders
- Architectural firms
- Commercial developers
- Cabinet shops
- Custom Builders
- Re-modeling Contractors
- Independent sales reps
- Designers
Our top-quality, fabricated natural stone counter top components can be installed by you or we offer full-service fabrication, finishing and installation at extremely competitive prices, with an outstanding level of attention to detail and customer service. This enables you to satisfy customers that want granite counter tops and surfaces without worrying about the performance of your subcontractor. We treat you as a valued customer regardless of the scale of your business. Our courteous staff will ensure that you and your customers enjoy their experience and will recommend you to others. We stick to our schedules - your job will not be delayed because of us because we do it right the first time and we do the job on time.
Please call for details of our Builder Program and Wholesale prices
For a portfolio of commercial projects & references at 972-900-4088 or 469-688-9588 ask for Levi or Samuel.